What is your refund policy?
What if there's rain/bad weather?
What is the minimum age requirement?
What is the best way to book a tour?
Do we make stops or breaks?
Do you provide helmets?
What do we need to wear?
Can you take more than 12 people on tour if we have a larger group/corporate group?
Can I bring a camera?
If we want our group to be by ourselves, can you reserve our own time?
- We have a zero cancellation policy, no-show's are non-refundable.
What if there's rain/bad weather?
- If there is a chance for bad weather or it is raining a few hours before your scheduled tour, you should call or your tour guide will call you to discuss the options with you. If both parties mutually agree to cancel, we will fully refund your tour (please reference our refund policy).
What is the minimum age requirement?
- 16 years old. No exceptions.
What is the best way to book a tour?
- The quickest and easiest way to book a tour is through our online system. We set our system up to be user friendly and we'd love for you to take advantage of that.
Do we make stops or breaks?
- Yes, we do take periodic breaks to rest and also for picture taking.
Do you provide helmets?
- Yes, we provide and require helmets for every person on tour.
What do we need to wear?
- We encourage everyone to wear comfortable clothing and comfortable shoes as you'll be on your feet for the duration of the tour. Please dress for the weather!
Can you take more than 12 people on tour if we have a larger group/corporate group?
- Yes, we can accommodate any number of guests. Please call 480-306-4801 for reservations, availability, and tour options.
Can I bring a camera?
- Yes, each Segway has a handlebar bag where you can store small items including your camera.
If we want our group to be by ourselves, can you reserve our own time?
- Yes, our private tour rates and options vary. Please call 480-306-4801 for reservations and availability.